Why We Don't Compete With Amazon
Amazon's pitch has always been convenience: cheaper prices, faster shipping, endless selection. But when a marketplace can copy your product, under...
Welcome to the Blog, where you'll find articles on our favorite trends, products, and conversations around everything to do with small businesses.
Amazon's pitch has always been convenience: cheaper prices, faster shipping, endless selection. But when a marketplace can copy your product, under...
From organic certifications and OEKO-TEX® testing to staple length and supply chain transparency, there are several factors that determine cotton q...
Luxury brands are struggling. Growth has slowed, core customers are pulling back, and logos that once felt exclusive are now everywhere. So Gucci, ...
Many children today are losing touch with something essential: the ability to imagine. With creativity pushed to the sidelines in schools and scree...
If “sustainable” is supposed to mean better, why does it show up alongside inventory destruction, wasteful returns, and sketchy materials? This pie...
Why do we need to make an everyday effort to support small businesses?
Learn more about these limited edition Wild Cherry Blossom tableware sets by Hiroyuki Sugawara.
Follow us for new launches, shopping guides, informative content, maker stories and everyday inspiration.
According to the Nov. 2025 Bank of America small-business outlook, 74% of U.S. small and mid-sized business owners expect higher costs and tighter margins heading into 2026, putting additional pressure on independent retailers to survive and grow.
Your support directly impacts the livelihoods of the 100+ independent makers that we have the pleasure of working with.
Find all the information you need in one convenient spot.
When will my order ship?
Most orders ship within 1–5 business days. Made-to-order or limited items may take longer (noted on the product page in the shipping information).
Where do you ship?
We ship within the continental U.S. only.
Which carrier will deliver my order?
USPS, UPS, or FedEx. Carrier selection is based on item size, fragility, value, and fulfillment location.
How much does shipping cost?
To minimize shipping costs to our customers, we charge a flat rate of $7-$11 based on your order subtotal.
Oversized items may have additional shipping charges. Review the product shipping information for further details.
What if I entered the wrong address?
Please double-check at checkout. Re-shipping or rerouting fees may apply.
Do you offer returns?
Yes — eligible items can be returned within 10 days of delivery, unused and undamaged.
We charge an $11 flat rate for all standard returns.
Oversized items are not eligible for flat-rate returns and will require additional shipping fees.
How are refunds issued?
Because many items are handmade or small-batch, most approved returns are issued as store credit.
Cash refunds are available depending on the individual maker's policies. We will do our best to provide a cash refund when possible.
Customer-paid shipping is non-refundable.
What items are final sale?
Made-to-order, limited edition, designer/specialty production, custom items, and anything marked “Final Sale.”
What if my item arrives damaged or is lost?
Contact us within 10 days with photos of the box, packaging, and item. We’ll assist with a replacement or refund/store credit as applicable.
Do you offer a customer satisfaction guarantee?
Yes, we always want you to be happy. If something feels off with your purchase, please let us know.
We review concerns on a case-by-case basis and will do our best to make it right within the bounds of our and our maker's policies.
Please allow 12-24 business hours for us to respond to your query.
According to the Nov. 2025 Bank of America small-business outlook, 74% of U.S. small and mid-sized business owners expect higher costs and tighter margins heading into 2026, putting additional pressure on independent retailers to survive and grow.
Your support directly impacts the livelihoods of the 100+ independent makers that we have the pleasure of working with.