Contact Us
We would love to hear from you!
Please email us at hello@awarehouseshop.com or fill out the form below.
We respond to all urgent matters within 24-48 business hours and non-urgent matters within 3-5 business days. Thank you for your support!
Contact us
Frequently Asked Questions
What is the expected delivery time for my package?
Please allow 1-3 business days for us to fulfill your order.
Please review the Shipping & Returns section on the product page, as a select few items ship directly from our vendors and delivery time may vary.
What is your return policy?
We offer free returns within 10 days of product delivery date for unused and undamaged items.
Please email hello@awarehouseshop.com to request a return or refund. We do not accept exchanges.
Click here to see our detailed Returns, Damages, and Lost Items Policy.
Can I pre-order out-of-stock items?
If you see something you like but it's not available or low in stock, please let us know! Feel free to message us using the chat icon on the right hand side of the screen and we will do our best to get you what you need.
How can I apply to become a vendor?
Interested in selling on Aware House? Please email us at hello@awarehouseshop.com with information about you and your business and we will be in touch!