All Sertodo items are made in the USA or in Mexico.

About made in Mexico: Santa Clara del Cobre, Michoacán, Mexico. This historic copper‑working village in southwestern Mexico is home to dozens of master artisans. The copper scrap is melted and rolled into sheets there, then hammered, shaped, engraved, and finished entirely by hand. This site preserves techniques rooted in the region’s pre‑Hispanic tradition and continues a thousand‑year legacy of artisanal craftsmanship.

About Made in the USA: Sertodo maintains a craft workshop studio in East Austin, where owner Jonathan Beall collaborates with artisans to design new pieces, refine ergonomics (like patented handle styles), and oversee quality before shipping worldwide.

In both locations, every Sertodo piece is made from heavy‐gauge, 100% recycled pure copper, hand-hammered for strength, beauty, and sustainability. The result is heirloom-caliber cookware, barware, and serveware produced through a true artisan cooperative model.

Please note these items ship directly from Sertodo. Gift wrap is not available.

Sertodo Guarentee
Sertodo offers a lifetime guarantee on their hand crafted products. If there is ever any issue with your order, do not hesitate to contact us and we will direct you to the Sertodo team to assist you further.

All pieces are made by hand with recycled copper and not mass produced by machines, therefore some variation may occur such as slight dimensional differences, minute surface imperfections and blemishes. Sertodo strives to minimize this with their quality control, and appreciates your patience and understanding in resolving such an issue, should you find something not to your complete satisfaction.

How fast do you ship?

Most orders ship within 1–5 business days. Made-to-order or limited items may take longer.

Where do you ship?
We ship within the continental U.S. only.

Which carrier will deliver my order?
USPS, UPS, or FedEx. Carrier selection is based on item size, fragility, value, and fulfillment location.

How much does shipping cost?
Shipping is based on your order subtotal:

• $0–$99.99: $8
• $100–$149.99: $12
• $150–$174.99: $15
• $175+: Free Shipping!

Oversized or made-to-order items may have additional shipping charges.

Do you offer returns?
Yes — eligible items can be returned within 10 days of delivery, unused and undamaged. We charge an $11 flat rate for all standard returns.

How are refunds issued?
Because many items are handmade or small-batch, most approved returns are issued as store credit. Customer-paid shipping is not refundable.

What items are final sale?
Made-to-order, limited edition, designer/specialty production, custom items, and anything marked “Final Sale.”

Please see our policies for more information.