Why We Don't Compete With Amazon
Amazon's pitch has always been convenience: cheaper prices, faster shipping, endless selection. But when a marketplace can copy your product, under...
Featured Articles
Welcome to the Blog where you'll find articles on our favorite trends, products, and conversations around everything to do with small businesses.
How to Identify High-Quality Cotton: A Practical Guide to Better Bedding, Clothing and Home Textiles
From organic certifications and OEKO-TEX® testing to staple length and supply chain transparency, there are several factors that determine cotton q...
We Are Now Eating Brands
Luxury brands are struggling. Growth has slowed, core customers are pulling back, and logos that once felt exclusive are now everywhere. So Gucci, ...
Product & Shopping Guides
Explore gift guides, roundups, and Made-in-USA buying tips for well-made finds with real quality behind them.
Father's Day | 2026 Gift Guide
Father's Day gift giving, simplified. We've rounded up nine handcrafted, small-batch favorites. From a solid walnut watch box to a bar of coffee so...
Building Your Made in the USA Wardrobe
Your guide to American-made apparel with Southland Heritage.
The Ultimate Mother's Day Gift Guide
We’ve compiled our top-picks this Mother’s Day into this complete gift guide featuring over thirty unique gift ideas for Mom.
Father's Day: Gifts for Him
Father’s Day is just around the corner and these Aware House approved items will make a perfect present for the occasion, or for any of the men in ...
Meet The Makers
Meet the Makers — studio stories, signature techniques, and the people who make our marketplace what it is.
Heaven On Main Street | A Q&A with founder Taylor Foster
Taylor Foster of Heaven On Main Street doesn't just formulate skincare — she grows the roses, steeps the chamomile, and forages the wild botanicals...
Heather Freitas | Beyond the Canvas
Heather Freitas built her gallery from the ground up: painting, packing orders, and handling every corner of her business herself. In this candid Q...
Corinne Lefebvre | Beauty Built to Last
River Organics founder Corinne Lefebvre built her clean beauty line on a simple philosophy: short ingredient lists, full transparency, and formulas...
Briana Menendez | A Focus on the Niche
"There hasn't been as much disruption in the cat furniture and accessories space. Cat trees look the same as they did forty years ago. When I adopt...
Our Partner Brands
Meet our partner brands — like-minded brands across various industries offering thoughtful goods, shared growth, and exclusive discounts for our customers.
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Have Any Questions?
Find all the information you need in one convenient spot.
FAQs
When will my order ship?
Most orders ship within 1–5 business days. Made-to-order or limited items may take longer (noted on the product page in the shipping information).
Where do you ship?
We ship within the continental U.S. only.
Which carrier will deliver my order?
USPS, UPS, or FedEx. Carrier selection is based on item size, fragility, value, and fulfillment location.
How much does shipping cost?
To minimize shipping costs to our customers, we charge a flat rate of $7-$11 based on your order subtotal.
Oversized items may have additional shipping charges. Review the product shipping information for further details.
What if I entered the wrong address?
Please double-check at checkout. Re-shipping or rerouting fees may apply.
Do you offer returns?
Yes — eligible items can be returned within 10 days of delivery, unused and undamaged.
We charge an $11 flat rate for all standard returns.
Oversized items are not eligible for flat-rate returns and will require additional shipping fees.
How are refunds issued?
Because many items are handmade or small-batch, most approved returns are issued as store credit.
Cash refunds are available depending on the individual maker's policies. We will do our best to provide a cash refund when possible.
Customer-paid shipping is non-refundable.
What items are final sale?
Made-to-order, limited edition, designer/specialty production, custom items, and anything marked “Final Sale.”
What if my item arrives damaged or is lost?
Contact us within 10 days with photos of the box, packaging, and item. We’ll assist with a replacement or refund/store credit as applicable.
Do you offer a customer satisfaction guarantee?
Yes, we always want you to be happy. If something feels off with your purchase, please let us know.
We review concerns on a case-by-case basis and will do our best to make it right within the bounds of our and our maker's policies.
Contact Us
Get in touch with us for any questions or support. We're here to help.
Please allow 12-24 business hours for us to respond to your query.
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